Customer Service

Hey, what can we help you with?

Got a question?

The quickest way to find an answer is through your personal account or by checking the pages below. There you’ll find everything you need to know about orders, invoices, returns and more.

Still can’t find the answer? Our Customer Service team is happy to assist you.

Directly arrange it yourself online:

My order

Exchange and return

All phone related questions

Tip! Arrange everything online yourself with your Gomibo account:

Log in to my account

All topics on our help page:

Order and pay

Shipment and delivery

Order status

Exchanges and cancellations

Warranty and repairs

Safety, privacy, and partners

About Gomibo

Information for business customers

About phones

Contact us, the Gomibo.fi team is here for you:

Do you want an answer to your question as soon as possible?

Our customer service is happy to help you with all your questions, but it is often faster to get an answer via the personal order status page or on our information pages.

Didn't find the answer to your question on our customer service or information pages? Then ask your question to our customer service. We will answer your question as soon as possible.

Do you want an answer to your question as soon as possible?

Our customer service is happy to help you with all your questions, but it is often faster to get an answer via the personal order status page or on our information pages.

Call our customer service

If you have ordered, we can help you the fastest if you have your order number at hand.

0800 526650

Our customer service answers your emails in all languages. On the phone, we’re available in English, Dutch, and German during the following hours:

Monday - Friday: 10.00 - 22.00
Saturday: 10.00 - 18.00